The Standard Stainless Steel Plaque

Material

Stainless Steel · Grade 304

Size

150 × 100 mm

Technical specification

Grade 304 stainless steel

Thickness

3 mm

Surface

Brushed / directional polished finish

Engraving appearance

Deep or dark laser engraving as appropriate to the final process.

Each design is cut directly into the metal and left as an integral part of the material, rather than covered or filled.

This preserves the natural character of the metal and gives every plaque a crisp, tactile engraved finish.

Engraving colour, darkness and texture vary by metal.

• Your engraved stainless steel · grade 304 plaque
• Protective packaging
• Care information

Clean gently with a soft, non-abrasive cloth, remove surface contaminants and dry where appropriate.

UK delivery

We deliver within the United Kingdom only. Tracked delivery costs £4.95 per order, not per plaque.

Made to order and dispatch

Our plaques are made to order. Most orders are dispatched within 5 working days. This is a dispatch estimate, not a guaranteed arrival date; delivery takes additional time after dispatch. If we expect a material delay, we will contact you. Bespoke lead times are agreed separately before ordering.

Tracking and delivery details

We will provide tracking information after dispatch. Please give a complete and accurate delivery address and email us promptly if you notice an error. Changes may not be possible once an order has been dispatched.

If your order is delayed, missing or damaged, email foundryandgauge@gmail.com with your order number. We will investigate and put matters right in accordance with your consumer rights. You do not need to resolve a missing or damaged-order claim with the carrier instead of contacting us.

Returns and order problems

For help with an order, email foundryandgauge@gmail.com. Please include your order number and a description of the problem, with photographs where practical. If photographs are not practical, contact us anyway.

We will discuss the issue and arrange an appropriate refund or replacement in accordance with your statutory rights. If we need the plaque returned, we will provide the return address and instructions privately by email. We cover reasonable return postage where required for faulty, damaged or incorrectly supplied goods.

Please email before sending anything back. Our public correspondence address is Foundry & Gauge, 77 The Manor, Malmesbury, SN16 9JN, United Kingdom. This is not our designated returns address. Please request return instructions rather than sending goods there. This request does not limit your statutory rights.

Personalised and bespoke plaques

Our launch range is engraved to your specification. Personalised and made-to-order goods are normally excluded from the statutory change-of-mind cancellation right. This does not affect your rights where goods are faulty, damaged, misdescribed or incorrectly supplied.

If you need to change or cancel an order, email as soon as possible. We may be able to help before production begins, but changes or cancellation cannot always be accommodated.

Your wording and artwork

Please check names, spelling, dates, numbers, wording and artwork carefully. We cannot normally refund or replace a plaque correctly made using incorrect information you supplied or approved. This does not remove your statutory rights. Standard structured orders may proceed from the personalisation supplied without a separate proof; bespoke work may require proof approval.

Material character

Real metal can vary in grain, shade, patina and engraving appearance. Normal variation is not automatically a defect, but goods must still meet their description and applicable consumer standards.

Your statutory rights

Nothing in this policy excludes or limits your statutory consumer rights, including any right to reject faulty goods and receive a refund. Any remedy will be handled in accordance with those rights.